Embracing Unity: A Weekend at the Police Unity Tour

To serve and protect. Words that are well known around the United States, but what and who do they represent? As a citizen, those words meant nothing more than seeing a police officer standing on the corner of an intersection simply “observing” the area they were assigned to. “My tax dollars are going towards this?” […]

FIRST RESPONDERS: TESTING TRAINEES IN FIELD TRAINING (FTO/PTO/CTO)

Aspiring First Responders need to undergo rigorous testing to ensure they have the necessary knowledge, skills, and abilities to serve and protect their community. Testing helps to evaluate their competency in law, policies, and procedures, ethical behavior, and physical abilities. It also prepares them for real-life situations and reduces the risk of liability for their[…..]

Customer Service and Software

Whether your team is working to protect the public, or they are providing community services, software is the key to any modern organization. Without reliable software, police, fire, and emergency medical services wouldn’t be able to keep up with the demands of the job. However, even trusted software needs a human touch from time to[…..]

One Size Does Not Fit All For Your Team

One Size Does Not Fit All for Your Team When it comes to finding the right software for your public safety team, there are a lot of options. Even a simple Google search can return hundreds of thousands of results. With so many software companies to partner with, how can you know which one will[…..]

National EMS/Police Week – Duality in Duty

May 12, 2022 Duality in Duty Teamwork Conflicts all across the United States require certain skills to de-escalate and resolve. May 15th marks both EMS and Police week and MdE is proud to participate in honoring those who protect and serve our communities in these roles. Ultimately these heroes have the same goals: to keep[…..]

National Correctional Officers Week – Capacity for Compassion

May 1, 2022 National Correctional Officers Week – Capacity for Compassion In 1984, President Ronald Reagan announced the first week in May as National Correctional Officer and Employee Appreciation Week. The job duties of a correctional officer entail overseeing inmates to ensure they are safe, secure, and supervised. This can manifest in law enforcement, security, and[…..]

National Telecommunicator Week

Putting Their Lives on the Phone Lines Prioritizing Our Nation With National Public Safety Telecommunicator Week the second week of April, it’s important to recognize everyone committing their lives to the cause in making the country a safer place. This week of recognition was originally created in 1981, as Patricia Anderson of the Contra Costa[…..]

Saving Employees with Performance Improvement Plans

Keeping up with expectations at any level of public safety can seem like an impossible task. Between long hours, high levels of stress, and any number of other factors, performance can start to decline. However, there are methods and solutions that you can employ to ensure your team is ready to meet the challenges of[…..]

Recording and Analyzing Data

TRACK DISPATCH EMPLOYEE TRAINING EASILY AND ACCURATELY

As a Telecommunicator, you are familiar to technology, but do you take full advantage of it? Records management should be a top priority in running a smooth unit or facility and is essential to keeping employee and training information organized and optimized. Maintain Performance Records Could you say that all of your performance records are[…..]