Customer Service and Software

Whether your team is working to protect the public, or they are providing community services, software is the key to any modern organization. Without reliable software, police, fire, and emergency medical services wouldn’t be able to keep up with the demands of the job. However, even trusted software needs a human touch from time to […]

One Size Does Not Fit All For Your Team

One Size Does Not Fit All for Your Team When it comes to finding the right software for your public safety team, there are a lot of options. Even a simple Google search can return hundreds of thousands of results. With so many software companies to partner with, how can you know which one will[…..]

National Telecommunicator Week

Putting Their Lives on the Phone Lines Prioritizing Our Nation With National Public Safety Telecommunicator Week the second week of April, it’s important to recognize everyone committing their lives to the cause in making the country a safer place. This week of recognition was originally created in 1981, as Patricia Anderson of the Contra Costa[…..]

Saving Employees with Performance Improvement Plans

Keeping up with expectations at any level of public safety can seem like an impossible task. Between long hours, high levels of stress, and any number of other factors, performance can start to decline. However, there are methods and solutions that you can employ to ensure your team is ready to meet the challenges of[…..]

Recording and Analyzing Data

TRACK DISPATCH EMPLOYEE TRAINING EASILY AND ACCURATELY

As a Telecommunicator, you are familiar to technology, but do you take full advantage of it? Records management should be a top priority in running a smooth unit or facility and is essential to keeping employee and training information organized and optimized. Maintain Performance Records Could you say that all of your performance records are[…..]

National Human Trafficking Awareness Day

The Department of Justice defines human trafficking as “a crime that involves exploiting a person for labor, services, or commercial sex” and is commonly referred to as “modern slavery”. Many think of human trafficking as transnational, when these heinous crimes are more often being committed right here in the United States. These horrendous acts continue[…..]

Training forensic Investigators

With Forensics at the Forefront of Law Enforcement, Should You Field Train Your Investigators?

Forensic evidence sits at the center of criminal investigations across America. However, training forensic investigators is not the same as training law enforcement officers, EMTs, or firefighters. With this in mind, consider the ins and outs of training forensic personnel, the ethical issues involved, and how MdE Inc. can help. The Sensitivity of Forensic Evidence[…..]

Why is Documentation Essential for Your Facility?

Keeping track of employee performance is essential for training and certification purposes, enforcing policies & procedures, promoting growth within the ranks, and more. So whether you work within a law enforcement agency, emergency medical service provider, dispatch center, or a corrections facility, let’s take a look at why you need a reliable system for documenting[…..]

How Equipment Tracking Improves Officer Safety

Public safety officers use a wide variety of gear in order to do their job in keeping the public safe. Some of this equipment is used specifically to keep the officers themselves safe and unharmed so that they may carry out their duties successfully. MdE, Inc. is happy to offer asset tracking software to assist[…..]

Some Things to Look for When Evaluating New Recruits

After hiring new recruits to work in the public safety sector, individual evaluation is essential. Effective evaluation allows you to form a professional team operating at peak efficiencies. Most all new recruits go through intense training in their first couple weeks (or months). During this time their performance is evaluated regularly (if not daily) to[…..]