MdE, Inc. News

Ensuring public health and safety is a priority on a daily basis, but even more so at the present time due to the COVID-19 global health crisis. Your department may be undergoing an overwhelming amount of pressure to keep both the public and your own staff safe and healthy right now. Fortunately, there are ways you can use your public safety management software to navigate this crisis more efficiently. Utilizing Remote Access Capabilities When public health issues like the rapid spread of the novel coronavirus arise, measures are taken on a state and/or national level to mitigate the threat to the public. As we’ve seen recently, this can include temporarily closing businesses, putting limitations on public gatherings, and otherwise keeping people out of non-essential public spaces as much as possible. Your department, however, is essential to combating the threat, and you need your personnel healthy and able to work each […]

It’s vital to your agency to have access to the public safety software solutions they need to be successful in their critical roles, but accessibility is just the first step to getting the highest value out of this necessary tool. Utilizing software designed specifically for public safety personnel can help your department become more organized and efficient, but what if it could do more? Even the best, industry-leading software can’t reach its true potential unless ongoing training is provided. When you equip your team with these systems and ensure all members know how to utilize them to their full capabilities, you can improve employee loyalty and better absorb the loss of key personnel. Better Navigate Turnover in Key Personnel When your agency loses key personnel, especially when the departure is abrupt or unexpected, it can be challenging to pick up where they left off. The person who takes over handling […]

During these unprecedented times, the team here at MdE, Inc. would first like to Thank you and your teams.  We are grateful for the work you do in the uncertainty you face, and appreciate the dedication to the communities you serve. We’d also like you to know that we are here for you.  You can rest assured that MdE, Inc. remains diligent in supporting the software you may need at a moment’s notice for pulling training records or documenting performance.  While we may not be traveling to provide on-site assistance, our staff remains available via phone and email support.  You can request an online webinar for virtual guidance as well. Though we may not know what is coming in these fluid times, we can get through this together.  We value your trust in MdE and ask that you reach out to contact us at any time. Stay safe and be well. MdE, […]

Almost every business relies on a steady stream of timely and accurate information in order to complete vital tasks and achieve important goals on a daily basis. In the public safety sector, documentation and reporting are essential for each department’s successful operations. The Importance of Documentation in Public Safety Most, if not all, public safety professionals must create or have access to reports and other documentation when completing daily operations like reporting incidents, recording evidence, responding to calls and providing support to other officers. Proper documentation processes allow personnel to not only make information available but also make communication easier and more effective. Advancements in software technology aim to streamline daily processes within public safety departments by: Eliminating the need for time-consuming paperwork. Making it easier to record, store, and retrieve data in quantities both large and small. Minimizing errors in daily reporting that can be costly for the department. […]