MdE, Inc. News

In the moment, vehicle pursuits are high-pressure, high-stakes situations. They require quick thinking, rapid response, and coordination across multiple units. But when the dust settles, the administrative side begins—and it’s just as critical. Documenting every step of the pursuit, from the first radio transmission to the final after-action report, ensures accountability, transparency, and opportunities for growth. What if your agency could manage all of that in one place? This blog explores how MdE’s all-in-one software solution supports law enforcement agencies in tracking vehicle pursuits comprehensively and efficiently. By centralizing your pursuit documentation, MdE not only saves time but enhances clarity, reduces liability, and supports officer development. The Lifecycle of a Vehicle Pursuit Let’s start by acknowledging the complexity of a typical vehicle pursuit. A real-world example comes from a recent incident in Florida, where officers pursued a suspect reportedly armed with a rifle. As captured on bodycam and dashcam footage, […]

Dear MdE, I’m the administrative coordinator for a mid-sized emergency services agency, and lately, I’ve been losing sleep over our training records. Some files are still on paper, others are scattered across spreadsheets and email threads. I’m worried that if a legal issue comes up—or even just an audit—we won’t be able to pull together what we need in time. I’ve heard horror stories from nearby departments who’ve faced lawsuits or public backlash due to missing or incomplete records. How important is accurate documentation in protecting our agency, and what should we be doing better? —Sleepless in Compliance Dear Sleepless, You’re not alone—many public safety professionals find themselves in this exact bind. Accurate documentation isn’t just important; it’s essential to your agency’s protection, credibility, and daily operations. Think of it like body armor for your data: it won’t stop the challenges from coming, but it will protect you when they […]

At MdE, we’ve spent decades supporting public safety professionals across the country—creating tools that help agencies serve with excellence and efficiency. But beyond the data and technology, we’re driven by something deeper: people. That’s why we’re proud to announce the launch of One Good Deed, a new philanthropic initiative rooted in our values of service, community, and heart. One Good Deed is all about recognizing and uplifting the individuals who make a difference—whether that’s a teacher shaping young minds, a young entrepreneur with big dreams, or a community leader going the extra mile. Small actions can spark meaningful change, and we’re here to be part of that ripple effect. Spotlight: Harper Cosmetics Meet Harper, an inspiring 11-year-old and the very first spotlight in our One Good Deed journey. Harper, the founder of Harper Cosmetics, offers high-quality cosmetics that inspire confidence and creativity. Her mission? To help others feel sassy, beautiful, […]

For years, the Westbrook Police Department struggled with inefficient data management. The agency, serving a mid-sized city of 150,000 residents, relied on outdated systems that made tracking training, compliance, and personnel performance a tedious and time-consuming process. Officers frequently spent hours sifting through paper records and navigating clunky software interfaces that were not designed for the evolving needs of modern law enforcement. As a result, errors were common, audits were stressful, and leadership lacked real-time insights into critical personnel metrics. The Westbrook PD had expanded rapidly over the past decade. What had once been a force of 120 officers had grown to over 300, and with that growth came increased demands for streamlined operations. However, their existing record-keeping system had not evolved with them. The department’s training officer, Lieutenant Mark Reynolds, described the situation as “a nightmare of disconnected spreadsheets and outdated software that didn’t talk to each other .” […]