MdE, Inc. News

During these unprecedented times, the team here at MdE, Inc. would first like to Thank you and your teams.  We are grateful for the work you do in the uncertainty you face, and appreciate the dedication to the communities you serve. We’d also like you to know that we are here for you.  You can rest assured that MdE, Inc. remains diligent in supporting the software you may need at a moment’s notice for pulling training records or documenting performance.  While we may not be traveling to provide on-site assistance, our staff remains available via phone and email support.  You can request an online webinar for virtual guidance as well. Though we may not know what is coming in these fluid times, we can get through this together.  We value your trust in MdE and ask that you reach out to contact us at any time. Stay safe and be well. MdE, […]

Almost every business relies on a steady stream of timely and accurate information in order to complete vital tasks and achieve important goals on a daily basis. In the public safety sector, documentation and reporting are essential for each department’s successful operations. The Importance of Documentation in Public Safety Most, if not all, public safety professionals must create or have access to reports and other documentation when completing daily operations like reporting incidents, recording evidence, responding to calls and providing support to other officers. Proper documentation processes allow personnel to not only make information available but also make communication easier and more effective. Advancements in software technology aim to streamline daily processes within public safety departments by: Eliminating the need for time-consuming paperwork. Making it easier to record, store, and retrieve data in quantities both large and small. Minimizing errors in daily reporting that can be costly for the department. […]

Your agency’s field training officers play a vital role in shaping the future of your public safety department. Their operations require accountability for themselves, their trainees, their agency, and the community. Field training officers can better secure and maintain that accountability by using software designed to add automation to reduce errors in training operations and reporting. The right FTO software solution for your department will offer all of these valuable features: Digitized Daily Observation Reports Are your FTOs still using pen and paper to document the evolution of each new recruit? The margin for error is significant with this outdated technique. With software that digitizes this process, you and your field training officers can: Record all trainee and performance data in one secure location Access reports from anywhere at any time Maintain more legible and accurate documents Substantiate promotion and termination decisions Reduce the margin for error Efficient Training Program […]

Public Safety departments throughout the country utilize field training programs to help bridge the gap between what recruits learned in the academy and what real-life public safety duties entail. Field training programs are also used when employees transition to a new job within Law Enforcement, Jail, Dispatch, Fire, and EMS. The two primary training programs for post-academy recruits in the United States are FTO (Field Training Officer) and PTO (Police Training Officer). Though the programs each have their distinctions, both see higher success when departments have the best training evaluation software in place. Field Training Officer (FTO) Program Referred to as the San Jose Model (SJ) or Field Training and Evaluation Program (FTEP), FTO programs exist to provide new hires/trainees the training they need to perform their job successfully. Trainees get the opportunity to maximize the transfer of academy learning to real-life performance in the field while under the direction, […]