Training future personnel to perform in their various positions is more complicated than simply telling them what to do. Training someone in any position is about teaching them the basics while also giving them insights into the more intimate details of the position. Here are a few ways that you can improve your training sessions to help set your trainees up for success.
Provide Organized, Clear Information
One of the most important parts of a good lesson is organization. When information is presented in a haphazard way, lots of little details can slip through the cracks of your listener’s memory. Start your session with a summary of what you will be covering and what you expect from your trainees. You can then begin the training session properly with the content you want to cover. At the end of your session, repeat what you’ve gone over so that no piece of information gets lost along the way.
Use Different Methods of Teaching
People learn new information in very different ways. So, as you teach new concepts and procedures to your trainees, employ several different teaching methods in your training; include written materials, explain the concepts aloud, and engage your trainees with hands-on activities. You never know which method is going to resonate with your team, so make sure to engage them in a variety of ways.
Provide Actionable Feedback
Feedback is a great tool that helps students grow and address negative habits or traits. However, the effectiveness of any given feedback hinges entirely on whether or not it is actionable. For example, telling someone that you ‘don’t like’ the way that they are performing a task is almost useless. They may know they’re doing the activity incorrectly, but they don’t know how to correct it. When you provide actionable feedback, you give the student something that they can do that will correct the issue. Starting with a negative command, i.e. “Don’t use a harsh tone when addressing a patient in pain” is very different than offering a more positive action: “Use a softer tone when addressing patients who are experiencing pain.” Though both statements address the issue of the trainee’s tone, only one of them gives the trainee something they can actually work on.
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